FAQs

1. Where do you ship?

We currently ship across the USA, UK, Australia, and select international countries. If your location isn’t listed at checkout, feel free to contact us for assistance.

2. How long does shipping take?

• USA & UK Orders: 5–10 business days

• International Orders: 7–15 business days
  Shipping times may vary depending on customs and local courier services.

3. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this link anytime to monitor the status of your package.

4. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.

5. Are your products safe for sensitive skin?

Yes! Our beauty products, from lipsticks to face creams, are carefully sourced and tested. However, if you have very sensitive skin, we recommend performing a patch test before full application.

6. Do you offer returns or exchanges?

Yes, we have a 7-day return policy on unused, unopened products. Due to hygiene reasons, we cannot accept returns on opened cosmetics, wigs, or press-on nails. Please review our Return Policy page for full details.

7. Do you offer custom wigs or nails?

Absolutely! We provide customized press-on nails and wigs on request. Contact our team with your preferences, and we’ll be happy to create something tailored just for you.

8. How can I contact customer service?

You can reach us anytime at support@justglambeauty.com or WhatsApp us at +1 (XXX) XXX-XXXX. Our team usually replies within 24–48 hours.

9. Do you offer discounts or promotions?

Yes! Stay connected with us on Instagram, TikTok, and Facebook or sign up for our newsletter to get updates on exclusive sales, new launches, and VIP offers.

10. Why should I shop with Just Glam Beauty?

Because we combine luxury, affordability, and trust. Every product is chosen with care to help you feel more confident, glamorous, and empowered.